Shipping Policy

At Royal Panel, we are committed to providing fast, reliable, and secure delivery across the United Kingdom. Please review our shipping policy below for full details regarding processing, delivery times, and shipping conditions.

Delivery Coverage

We currently ship across the United Kingdom, including England, Scotland, Wales, and Northern Ireland. Shipping availability may vary for remote or offshore locations.

Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Orders placed after business hours or on weekends will be processed on the next working day.

During peak periods, promotions, or high demand, processing times may be slightly extended.

Estimated Delivery Time

  • Standard UK Delivery: 6–12 business days

  • free Delivery: 6-20 days

Delivery times are estimates and may vary due to courier delays, weather conditions, or logistical factors outside our control.

Free Shipping

We offer Free UK Delivery on selected promotions and eligible orders.
Any free shipping offer will be clearly stated on the product page or at checkout.

Shipping Costs

Shipping fees (if applicable) are calculated at checkout based on the delivery address and order size.
Large or bulk panel orders may require specialised courier handling, which can affect shipping costs.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking details so you can monitor your delivery in real time.

Delivery Partners

We work with trusted UK courier services to ensure safe and efficient delivery of all House Panel products.

Delayed or Lost Shipments

If your order is delayed beyond the estimated delivery timeframe, please contact our support team.
House Panel is not responsible for delays caused by couriers, customs, or unforeseen external circumstances, but we will assist in resolving any issues.

Damaged Deliveries

If your order arrives damaged, you must contact us within 48 hours of delivery with clear photos of the packaging and product.
Failure to report damage within this timeframe may affect eligibility for replacement or refund.

Incorrect Address

Customers are responsible for providing accurate shipping information.
House Panel is not liable for lost or delayed deliveries due to incorrect or incomplete addresses.